Shipping policy
DELIVERY TIMES
All orders are prepared and shipped by our teams according to the timeframes below, specific to each product category (excluding weekends and public holidays).
Sofas: approximately 90 days.
Armchairs: approximately 60 days.
Our sofas and armchairs are handmade to order, which explains this longer lead time. Each piece is crafted specifically for you after your order is confirmed.
Coffee tables and bulky lighting: approximately 30-40 days.
Cushions and classic lighting (table lamps, wall sconces, pendants, etc.): 7 to 15 business days.
Nuva Home ships to the following countries: France, Belgium, Luxembourg, Monaco, as well as all countries of the European Union.
The choice of carrier may vary depending on weight, quantity, product availability, cart amount and shipping country.
With every order placed, you will receive a confirmation email, followed by a second email with your shipping confirmation including your tracking number.
For any questions about the status of your order, our customer service is available at contact@nuvahome.fr.
SHIPPING COSTS
Our shipping costs are calculated based on the total weight of your order. Delivery is secure and a tracking number lets you easily follow your parcel at every step.
| Order weight | Shipping cost |
|---|---|
| Up to 15 kg | €19.90 |
| 15.01 to 30 kg | €39.90 |
| 30.01 to 60 kg | €59.90 |
| 60.01 to 120 kg | €89.90 |
| Over 120 kg | €129.90 |
Fixed rates for certain categories
Certain product categories benefit from a fixed shipping rate, independent of the order's weight:
| Category | Shipping cost |
|---|---|
| Table lamps | €9.90 |
| Cushions | €9.90 |
If your order combines a product from these categories with another product from the store, the corresponding shipping costs are calculated separately.